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Re: [SLUG] Telstra Outages



On Sat, 30 Jun 2001, Alister Waller wrote:

I have a perminant modem as well as ADSL.. there would be NO way I would
rely totally on ADSL.

Oh.. and the modem is with a completely different ISP.

Anthony

> It's not the 1 dollar but the lost business from having NO internet
> connection for a good part of thursday.
>
> no chance of a refund on that
>
> Alister
>
> ----- Original Message -----
> From: "Anthony Rumble" <smilie@nospam.LinuxHelp.com.au>
> To: <dean@nospam.bong.com.au>
> Cc: "SLUG Mailing List" <slug@nospam.slug.org.au>
> Sent: Saturday, June 30, 2001 1:59 AM
> Subject: Re: [SLUG] Telstra Outages
>
>
> > On Thu, 28 Jun 2001, Dean Hamstead wrote:
> >
> > > No bitching
> > > but seeing telstra was out today (adsl for 7 hours)
> > > id like to encourage people to get the value of that
> > > period credited to next month.
> > >
> > > for adsl this is only about $1 ( $100*7/(24*30) )
> > > however thats $1 that your basically giving to them
> > >
> > > $1 that could buy you some nice refreshing coke.
> > >
> > > remembering that if all customers hit them up for
> > > that $1, it would be 10,000's of dollars.
> > >
> > > something that may even inspire them to provide a
> > > product half as good as they say it might be.
> >
> > My pet budgie told me, that the reason for the outage, had something to do
> > with some over-eager pointy haired people who pushed though some sort of
> > system or software update.. that had little or no testing..  and of
> > course.. it didn't work.. and the authentication server (The SINGLE linch
> > pin of the WHOLE adsl network) didn't..
> >
> > I definately think a refund is in order.
> >
> > --
> > Anthony Rumble - Managing Director
> > EverythingLinux.com.au - The Alternative Operating System Store
> > LinuxHelp.com.au - Support,Training,Development,Consulting
> > Phone: 0500 500 368 Direct 02-9712-1799 Fax 02-9712-3977
> >
> >
> > --
> > SLUG - Sydney Linux User Group Mailing List - http://slug.org.au/
> > More Info: http://lists.slug.org.au/listinfo/slug
>

-- 
Anthony Rumble - Managing Director
EverythingLinux.com.au - The Alternative Operating System Store
LinuxHelp.com.au - Support,Training,Development,Consulting
Phone: 0500 500 368 Direct 02-9712-1799 Fax 02-9712-3977


-- 
SLUG - Sydney Linux User Group Mailing List - http://slug.org.au/
More Info: http://lists.slug.org.au/listinfo/slug