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Re: [SLUG] Telstra Outages



It's not the 1 dollar but the lost business from having NO internet
connection for a good part of thursday.

no chance of a refund on that

Alister

----- Original Message -----
From: "Anthony Rumble" <smilie@nospam.LinuxHelp.com.au>
To: <dean@nospam.bong.com.au>
Cc: "SLUG Mailing List" <slug@nospam.slug.org.au>
Sent: Saturday, June 30, 2001 1:59 AM
Subject: Re: [SLUG] Telstra Outages


> On Thu, 28 Jun 2001, Dean Hamstead wrote:
>
> > No bitching
> > but seeing telstra was out today (adsl for 7 hours)
> > id like to encourage people to get the value of that
> > period credited to next month.
> >
> > for adsl this is only about $1 ( $100*7/(24*30) )
> > however thats $1 that your basically giving to them
> >
> > $1 that could buy you some nice refreshing coke.
> >
> > remembering that if all customers hit them up for
> > that $1, it would be 10,000's of dollars.
> >
> > something that may even inspire them to provide a
> > product half as good as they say it might be.
>
> My pet budgie told me, that the reason for the outage, had something to do
> with some over-eager pointy haired people who pushed though some sort of
> system or software update.. that had little or no testing..  and of
> course.. it didn't work.. and the authentication server (The SINGLE linch
> pin of the WHOLE adsl network) didn't..
>
> I definately think a refund is in order.
>
> --
> Anthony Rumble - Managing Director
> EverythingLinux.com.au - The Alternative Operating System Store
> LinuxHelp.com.au - Support,Training,Development,Consulting
> Phone: 0500 500 368 Direct 02-9712-1799 Fax 02-9712-3977
>
>
> --
> SLUG - Sydney Linux User Group Mailing List - http://slug.org.au/
> More Info: http://lists.slug.org.au/listinfo/slug


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