RE: [SLUG] Distributions

[George Vieira <georgev@nospam.citadelcomputer.com.au>]

Great, does that mean we can ring them saying the same woman told us the
same thing and get our CD??? Hee he ;-)
I guess someone would lose their job.....

thanks,
George Vieira
Network Administrator
Citadel Computer Systems P/L
http://www.citadelcomputer.com.au



-----Original Message-----
From: Jon Biddell [mailto:jon@nospam.fl.net.au]
Sent: Wednesday, 21 June 2000 1:36 PM
To: DaZZa; Matthew Dalton
Cc: slug@nospam.slug.org.au
Subject: Re: [SLUG] Distributions



> > What's the upgrade path for SuSE like? It is more than likely that the
> > next SuSE release will also contain everything compiled against the most
> > recent version of glibc. Will this also entail a reinstall?
>
>I have no idea - but they can't possibly do it any worse then redhat. RH
>offers an "upgrade" option - but it breaks almost _everything_. SuSE seems
>to be far more concerned in quality control than just churning out
>releases for the sake of it - RH seems to be more concerned with "Our
>version number is higher than yours, Ner Ner".


This is one dislike I have for Redhat - their attitude to releases - SuSE 
seem, IMHO, to be more concerned with quality and customer service, as you 
said. I'm still running 6.3 on the desktop, and *may* look at Debian for 
the server, although tha's running 6.3 at the moment as well. 6.4 doesn't 
seem to have enough to warrant the agro of an upgrade / reinstall - I think 
I'll wait until 7.0 comes out - not a bad idea when you think of it, only 
do a major upgrade every time the "main" version number changes.

SuSE's customer service is brilliant - I had a misunderstanding with one of 
their staff at the show recently - she indicated that 6.3 came with the 
FULL version of ApplixWare. SuSE admitted that the information was wrong 
and duely appologised - that would have been fair enough for me. Then I get 
an email asking if I would like a full copy of ApplixWare 5.0 free of 
charge. Naturally, I said YES.

I still have to receive it, but that's not something that Redhat (or many 
other Linux or non-linux) companies would be prepared to do.

Jon

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