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[ProgSoc] support agreements

To: progsoc@nospam.progsoc.uts.edu.au
Subject: [ProgSoc] support agreements
From: "Patrick Kennedy" <patrick_kennedy@nospam.syd.leoburnett.com.au>
Date: Wed, 25 Jul 2001 10:39:23 +1000
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would anyone have examples of tech support agreements that i could take a look at?
something encompassing afterhours and weekend telephone support for software/website would be great.

Pat
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